Shipping Policy

At Dr. Dalal’s Ayurveda, we ensure a seamless and hassle-free shipping experience for our customers.

Please read our Shipping Policy carefully to understand delivery timelines, charges, and other important details.

1. How Does the Delivery Process Work?

Once you place an order, we process and pack it within 24-48 hours.

The package is then handed over to our trusted courier partners for shipping.

You will receive a tracking link via SMS/email once your order is dispatched.

The order will be delivered to your doorstep within the estimated time frame.

2. How Are the Products Packaged?

We use secure, tamper-proof packaging to ensure that your product reaches you in perfect condition.

Each package is sealed and wrapped carefully to prevent any leakage or damage during transit.

If you receive a package that appears damaged or tampered with, please contact our support team immediately.

3. What Is the Range of Locations to Which We Ship?

We currently ship across India, covering all major cities and towns.

We also deliver to remote locations, but delivery times may be longer.

International shipping is not available at the moment, but we are working on expanding our reach.

4. Is It Possible for Me to Track My Order?

Yes! Once your order is dispatched, you will receive a tracking link via SMS and email.

You can track your order in real-time and check its estimated delivery date.

If you face any issues with tracking, you can contact our customer support for assistance.

5. How Long Will It Take for My Order to Reach Me?

Metro Cities: 3-5 business days

Other Cities & Towns: 5-7 business days

Remote Locations: 7-10 business days

Delivery times may vary due to unforeseen delays like weather conditions or courier service issues.

6. What If I Am Not Available at the Time of Delivery?

Our courier partner will attempt delivery twice.

If you are unavailable, you can reschedule the delivery with the courier service.

If the order is not received, it will be returned to us, and we will process a refund as per our Refund Policy.

7. What If My Order Is Delayed?

We ensure timely delivery, but sometimes delays occur due to factors beyond our control (e.g., courier delays, weather issues).

If your order is significantly delayed, please contact our support team for updates.

10. Contact Us for Shipping-Related Queries

📞 +91 91069 77756

📍 116-117, Green Aline, Near Sahyog Imagine center Anand Mahal Road, Adajan, Surat, Gujarat-395009